So it seems like it's iffy... I talked to her about switching to ATT but their coverage blows ass around here so she'd rather have reliable service with Verizon and a slightly less cool phone. So we'll try out the Storm and if she doesn't like it, we can always take it back. If it's a flaming piece of shit, maybe I can haggle with them to get a Storm 2 or something.
Again, she's not going to be typing much so the keypad isn't a big deal. If I can work around some of the stuff like RoD said, that should be doable. The thing I'm worried about is the freezing up.