Topic: Printer Install

[Canuck]

I was trying to install a printer for a friend. Its a Samsung CLP-510. I turned on the printer, and connected the USB cables, but Windows doesn't recognize that it is plugged in. When I try to install the drivers, it notifies me that the printer is not connected, or not turned on (which it is).

Any suggestions as to why it wouldnt recognize it? The USB ports function, and I tried two different USB cables.

Any suggestions would be greatly appreciated.

Thanks

[Steve]

Is it turned on?

Is it new? My second thought was cable.....

Try a different computer? I'm thinking either the printer is damaged, or its a USB version compatability issue but it shouldnt be.

[Rob]

USBView is great for checking what USB devices can be seen by your system, and if they have any problems. You can get it here... http://www.ftdichip.com/Resources/Utilities.htm

[KnuckleBuckett]

I'm with RoD cable first.

[Canuck]

Printer is turned on, I tried two cables, one from the existing printer (which works).

I will try that utility Rob, and I will try another laptop they have.

Ill keep you updated.

Thanks

[Steve]

NP let us know what happens

[Canuck]

I don't know if its the different cable.. but I was able to get the printer installed.

I was able to print a test page from the printer, but wasnt able to print from the computer.  There is an error msg on the lcd display "Yellow Toner Empty". After reading the manual, it appears it has to be replaced in order to print (even black and white). I think I may give samsung a call and try to confirm that.

Anyone ever come across that?

[Steve]

I havent with samsung, but i have with others. Normally it means replacement.

[Canuck]

I did a little research, it appears others are having the same problem.  There is a chip on the toner which counts pages.

http://www.dunfield.com/clp510/

A little work would be required if I wanted to try and reset the counter. Might be a fun project.. although seems like getting a new printer may be the best option.

[Steve]

doesnt seem worth it imo printers are cheap

[KnuckleBuckett]

1

[Canuck]

Yeah, I dont think I would do it.. my friend is going to get rid of it and just get an all in one.

Thanks for the help!

[Steve]

Anytime, i reccomend anything but lexmark. Personally i like HP.

[KnuckleBuckett]

Anytime, i reccomend anything but lexmark. Personally i like HP.

I recommednd anything but HP.  Specifically Lexmark.

*shrugs - glances at RoD*

[Steve]

I had nothing but problems with lexmark, whereas my two hp's and those i know with hp's have never had a problem